October 25, 2017 | cathy Stand-By Personnel received top Customer Service Award from City Beat News STAND-BY PERSONNEL INC Only a very select group of businesses earn our top ratings and the Spectrum Award. Even fewer are able to earn this recognition in consecutive years. Congratulations to you and your team for such an honorable achievement. The Award is not a snapshot in time of a single interaction, it is all encompassing. That is because we take your ENTIRE customer service performance into account. Unlike consumer review sites, your 5 star rating is stable. It will remain 5 stars for the entire 2017 rating year.